7u78 Complete Terms and Conditions
Please read and agree to all rules, terms and policies of 7u78 carefully before using this platform.
Welcome to 7u78 — a trusted online casino and gaming platform in Bangladesh. These terms and conditions ("Agreement") form a legally binding contract between the 7u78 platform and every individual ("User" or "you") who uses its services.
By accessing the 7u78 website, mobile version or any related services, you acknowledge that you have fully read, understood and agreed to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.
Eligibility and Age Requirement
Account Registration Requirements
- To open an account and use gaming services on 7u78, you must be 21 years of age or older. For 21+ only.
- You must be a legal resident of Bangladesh and reside in a jurisdiction where online gaming is not prohibited by law.
- Each user may open only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
- All information provided at the time of registration must be completely truthful, accurate and up to date. Providing false information will result in immediate account closure.
- Immediate family members of 7u78 employees are not permitted to open an account on this platform.
Age Verification
7u78 reserves the right to verify the age and identity of any account holder at any time. You may be asked to submit a National ID (NID), passport or other government-approved document. Deposit and withdrawal facilities may be suspended until verification is complete.
Account Management
Account Security
It is your responsibility to keep your account login details, password and any security codes completely confidential. You are responsible for all activity carried out from your account.
- Sharing account access with anyone else is prohibited.
- If you forget your password, contact support immediately.
- If you notice any suspicious activity, notify 7u78 immediately.
Reasons for Account Closure
7u78 may suspend or close an account without notice for any of the following reasons:
- Providing false information or identity fraud.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Suspicion of money laundering or illegal transactions.
- Any violation of these terms and conditions.
Deposit and Withdrawal Policy
All financial transactions on 7u78 are conducted in Bangladeshi Taka (BDT / ৳). We support bKash, Nagad, Rocket and bank transfer for safe and fast payments.
| Details | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳100 | ৳500 |
| Supported Methods | bKash, Nagad, Rocket, Bank Transfer | bKash, Nagad, Rocket, Bank Transfer |
| Processing Time | Instant | Within 1 hour |
| Currency | BDT (৳) | BDT (৳) |
Deposit Terms
- Deposits must be made only from a payment account registered in your own name.
- Deposits from third-party accounts are strictly prohibited.
- The correct reference number must be used at the time of deposit.
- All deposits may go through 7u78's verification process.
Withdrawal Terms
- Withdrawals will only be made to the original deposit method.
- The withdrawal process is usually completed within 1 hour.
- Account verification must be completed before withdrawal.
- Wagering requirements must be met before withdrawing from a bonus.
Bonuses and Promotional Offers
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳5,000. A 10x wagering requirement must be met to use this bonus.
- To activate the bonus, contact support within 24 hours of your first deposit.
- Withdrawal directly from bonus balance is not allowed — withdrawal is only possible after wagering is completed.
- The welcome bonus can be received only once per account.
- 7u78 may impose restrictions on the use of bonuses in certain games.
VIP Cashback Program
7u78's VIP program has four tiers. Based on your regular gaming activity, you can advance to a higher tier and enjoy weekly cashback:
| VIP Tier | Weekly Cashback |
|---|---|
| Bronze | Up to 0.3% |
| Silver | Up to 0.6% |
| Gold | Up to 0.9% |
| Platinum | Up to 1.2% |
The cashback amount is calculated based on each week's gaming activity and is added to the account every Monday.
Bonus Abuse Prohibited
Abusing bonus benefits — such as collecting bonuses using multiple accounts, artificial betting patterns or other fraudulent methods to earn bonuses — will result in cancellation of all bonuses and the associated account may be closed.
Gaming Rules
General Gaming Rules
- Fair play is ensured in all games.
- Bets cannot be changed after a round has started.
- In the event of a technical error, 7u78's decision is final.
- If a connection is lost, the game result will be saved on the server.
Live Casino
- The live dealer's decision is final and irreversible.
- In the event of a dealer error, the management will make the decision.
- Betting limits apply at live tables.
Sports Betting
- Odds may change — the odds at the time of bet confirmation apply.
- If a match is cancelled or abandoned, the stake will be returned.
- If allegations of match fixing arise, payouts may be suspended.
Responsible Gaming
Our Commitment
7u78 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment — not a reliable source of income. We are committed to ensuring the well-being and financial safety of our users.
Self-Control Tools
- Set deposit limits — daily, weekly or monthly.
- Self-exclusion facility available.
- Option to set session time limits.
- Ability to view gaming history and spending records.
Signs of Problematic Gaming
- Betting beyond your means.
- Placing more bets in an attempt to recover losses.
- Taking time away from family or work to game.
- Feeling anxious or restless about gaming.
If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support immediately or visit our Responsible Gaming page.
Prohibited Activities
Engaging in any of the activities listed below is strictly prohibited on the 7u78 platform:
- Money laundering or depositing funds from illegal sources.
- Using any software, bot or automated system to gain an unfair advantage.
- Opening multiple accounts to abuse bonuses or promotions.
- Attempting to interfere with or hack the platform's security systems.
- Stealing or using another user's account information.
- Making or receiving payments through third-party accounts.
- Assisting a minor (under 21 years of age) in opening an account.
- Falsely identifying oneself as a 7u78 employee or representative.
If anyone engages in any of the prohibited activities above, their account will be closed immediately, all funds may be forfeited and legal action will be taken if necessary.
Privacy and Data Protection
Data Collection & Use
7u78 collects and uses your personal information solely for the purposes of account management, identity verification, payment processing, and customer support. We keep all your information secure using SSL encryption technology.
Data Sharing Policy
Your personal information will not be shared with third parties except in the following cases:
- Authorized payment gateway providers for payment processing.
- In response to legal obligations or valid requests from government authorities.
- For fraud prevention and anti-money laundering activities.
To learn about our complete data protection policy, please visit our Privacy Policy page.
Technical Services & Liability
Service Availability
7u78 makes every effort to provide uninterrupted service. However, service may be temporarily unavailable due to the following reasons:
- Scheduled maintenance activities.
- Unexpected technical issues.
- Internet connection disruptions.
- Issues with third-party service providers.
Limitation of Liability
7u78 is not liable for the following:
- Issues caused by the user's internet connection.
- Losses caused by the user's own negligence or carelessness.
- Defects in third-party software or devices.
- Matters related to force majeure circumstances.
Amendments & Dispute Resolution
Right to Amend Terms
7u78 reserves the right to change, amend, or update these rules and terms at any time. A notice will be published on the website for significant changes. Continued use of the platform after updated terms are published will be considered acceptance of those changes.
Dispute Resolution
Any dispute between 7u78 and a user will first be addressed through discussion. For this purpose, please contact our support team:
- 24/7 Live Chat Support — the fastest method.
- Email: [email protected]
If resolution through discussion is not possible, both parties may mutually agree to follow an alternative dispute resolution process.
Language & Interpretation
These rules and terms have been drafted in Bengali. If a translation is provided in any other language, the original Bengali version shall be considered final and authoritative. In the event of any disagreement over the interpretation of a term, 7u78's interpretation shall be final.
Questions or need help?
If you have any questions about these rules and terms, our 24/7 support team is always ready to assist you.