7u78 Privacy Policy — Your Information Is Completely Safe
This policy describes in detail how your personal information is collected, used, and kept secure on the 7u78 platform.
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1. Introduction and Scope of Policy
7u78 is a trusted online gaming and betting platform operated specifically for users in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains what types of information are collected from you when you use the 7u78 website (https://7u78.cam), how that information is used and stored, and what measures we take to protect your privacy.
This policy applies to all services, game sections, payment processes, and customer support channels of 7u78. By using our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy may change from time to time. For any significant changes, we will notify you via your registered email or through a notification on the platform.
2. What Information We Collect
To open an account and use services on 7u78, we need to collect certain personal information. We collect only the information that is essential for operating our services properly.
2.1 Information You Provide Directly
During registration and account management, you provide the following information directly:
- Full name and date of birth (for age verification — must be 21 or older)
- Valid email address
- Mobile number (linked to your bKash / Nagad / Rocket account)
- Payment method details (bKash, Nagad, Rocket, or bank account)
- Documents required for identity verification (national ID card or passport)
- Transaction history and gaming activity information
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device type
- Browser type and version
- Page visit time and duration
- Cookie and local storage data
- Referral source (which link you came from)
- Device geographic location (general level)
2.3 Information Received from Third Parties
For identity verification, fraud prevention, and payment processing, we may in some cases receive information from approved third-party service providers. In such cases, the third party's own privacy policy will apply.
3. How Your Information Is Used
7u78 uses your information only for lawful and necessary purposes. We never sell your information to third parties. We use your information for the purposes described below:
3.1 Service Operation and Improvement
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Maintaining gaming history and transaction records
- Improving platform performance
3.2 Security and Compliance
- Preventing fraud and unauthorized access
- Complying with anti-money laundering (AML) policy
- Blocking access for those under 21
- Implementing responsible gaming policy
3.3 Communication and Support
- Providing customer support (24/7 live chat and email)
- Sending important account-related notifications
- Informing about promotional offers and updates (with your consent)
- Notifying about changes to policies
4. Cookies and Tracking Technologies
The 7u78 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions and ensuring security.
- Functional Cookies: Remember your preferences and settings.
- Analytical Cookies: Help analyze and improve platform usage.
- Advertising Cookies: Used to show relevant offers based on your interests.
4.2 Cookie Controls
You can accept or decline cookies at any time from your browser settings. Please note that disabling essential cookies may prevent some core features of the platform from working properly. The method for changing cookie settings may vary by browser.
We never sell your personal information to third-party advertisers through unnecessary cookies.
5. Information Sharing and Disclosure
7u78 handles your personal information with strict confidentiality. Information is shared with third parties only in the limited circumstances described below:
5.1 Service Providers
We work with trusted technology partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, cybersecurity, and platform operations. These partners have limited access to your information solely for the purpose of providing specific services and they adhere to our strict confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose information in order to comply with valid requests from law enforcement agencies, court orders, or directions from regulatory authorities.
5.3 Platform Security
Information necessary to prevent or investigate fraud, money laundering, or other illegal activities may be shared with the relevant authorities.
5.4 Prohibition on Selling Information
7u78 does not and will never sell your personal information to advertisers or any other third party. This is an unwavering commitment on our part.
6. Data Security Measures
The security of your information is our highest priority. 7u78 has implemented industry-standard technical and organizational security measures.
6.1 Technical Security
- SSL/TLS encryption — all data transmission is encrypted
- High-grade firewall and intrusion detection system
- Two-Factor Authentication support
- Regular security testing and vulnerability assessments
- Encrypted database storage system
6.2 Organizational Security
- Only authorized staff have access to sensitive information
- All staff are bound by confidentiality agreements
- Regular security awareness training is provided
- A rapid response plan is in place for data breaches
Important: Keep your account password and login details confidential. No representative of 7u78 will ever ask for your password over the phone or in chat. If you receive a suspicious communication, notify our support team immediately.
7. Data Retention Period
7u78 retains your personal information only for as long as it is needed to provide services or fulfill legal obligations.
7.1 Active Accounts
All information will be retained for as long as your account remains active. During this time, you can review and update your information at any time.
7.2 After Account Closure
Even after an account is closed, certain information may be retained for a specified period for legal reasons (such as anti-money laundering regulations, tax laws, etc.). After this period, the information is securely deleted or anonymized.
7.3 Special Data
Information related to fraud or connected to ongoing legal matters may be retained until the relevant matter is resolved.
8. Your Data Rights
As a user of 7u78, you have certain fundamental rights over your personal information. We respect these rights and assist you in exercising them.
8.1 Right of Access
You may request at any time to know what information we hold about you. We will provide a complete summary within a reasonable time.
8.2 Right to Rectification
If there is any error or inaccuracy in your information, you may request that it be corrected. Many details can be updated directly from your account settings.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations or security reasons.
8.4 Right to Restrict Processing
You may request that your information be restricted from processing for certain purposes (such as marketing communications). To make this request, please contact our support team.
8.5 Right to Data Portability
You may request a copy of your information in a structured, commonly used format.
9. Age Restrictions and Minor Protection
7u78 is for those aged 21 and above only — this is a firm and unchangeable policy. We never knowingly collect information from anyone under the age of 21.
Age is verified at the time of account registration. If we become aware that a user does not meet the age requirement, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
10. Changes to the Privacy Policy
7u78 may review and update this privacy policy from time to time. Changes may occur due to expansion of services, changes in law, or improvements in security technology.
10.1 Notification of Changes
For any significant changes, we will send you a notification to your registered email. You will be informed at least 30 days before the change takes effect.
10.2 Your Consent
Continuing to use our platform after a change is made will be considered acceptance of the updated policy. If you do not agree with the changes, the option to close your account will always be available.
The latest version of this policy will always be available at https://7u78.cam/privacy-policy. The "Last Updated" date at the top of the page will always reflect the time of the most recent change.
11. Contact Us
If you have any questions, concerns, or requests related to accessing your information under this privacy policy, do not hesitate to get in touch with us. Our privacy and security team is always ready to assist you.
For more help, visit our FAQ page or read about Responsible Gaming.